Tier 2 Technical Support Engineer

Don't Miss Out On Revenue Growth Don't Miss Out On Revenue Growth --> Don't Miss Out On Revenue Growth --> Don't Miss Out On Revenue Growth --> with --> Your marketing solutions should work for you. Drive more revenue with best-in-class solutions for Loyalty, Reviews, and AI visibility. --> Your marketing solutions should work for you. Drive more revenue with best-in-class solutions for Loyalty, Reviews, and AI visibility. Your marketing solutions should work for you. Drive more revenue with best-in-class solutions for Loyalty, Reviews, and AI visibility. --> Get discovered, convert more shoppers, and keep them coming back – with best-in-class solutions for AI visibility, Reviews, and Loyalty. Trusted by 35K+ commerce brands. --> Your marketing solutions should work for you. Drive more revenue with best-in-class solutions for Loyalty, Reviews, and AI visibility. --> Your browser does not support the video tag. The building blocks to create customers for life Our reviews, SMS and email, loyalty and referrals, and subscriptions products spark engagement and increase retention — all in one place. --> Early Access Discover Track and control how AI engines recommend your products with agents built for commerce. Explore more Reviews & UGC Enhance your site with AI-driven displays of quality reviews and customizable galleries. Explore more Loyalty & Referrals Motivate customers with rewards and turn them into brand advocates. Explore more Don’t just take our word for it. Meet our brands. 38% Increase in sales from Repeat Customers “Loyalty metrics have become a key part of shaping all our strategies. Any time we plan new marketing efforts, for example, we always ask: how does this fit with loyalty?” Jared Grawrock, Head Lifecycle & Retention Marketing Read more +25k 5-star reviews and an above average order-to-review conversion rate "Brooklinen wouldn't be what it is without our customers, and we need to know how they feel about us so we can create better, more positive experiences." Jack Lorentzen, Senior Associate at Brooklinen Read more 65% Increase in AOV per user “Loyalty offers a new way to engage our customers. Instead of discounts, we communicate that they’ve already earned $20 off—highlighting rewards and creating a new way to connect with our customer base". Leanne Chan, Sr. Director, CRM & Loyalty Read more +8X ROI from loyalty and 44% increase in AOV from loyalty members "The performance of RevRewards was better than what we modeled. Look at the LTV for the best customers; members are shopping nearly four times a year." Sally Minto, Digital Director at Revolution Beauty Read more 112% Increase in AOV “Customer reviews are invaluable. As a brand, we know so much more about our products and what the customers want.” Kim Zorn, Global Performance Director Read more +56% of all sales are from engaged shoppers who have interacted with reviews "Yotpo has been vital in understanding, do people like this product? Are they engaging with this product in the way that we want them to?" Tom Montgomery, Co-founder & CMO at Chubbies Read more Marketing that actually moves the needle YOUR GOALS BROUGHT TO LIFE Turn clicks to customers Win AI Visibility Create shoppers for life Boost Purchases with Strategic Reviews Drive conversion by surfacing insights that matter most to buyers, right when they need them. Get a demo Your browser does not support the video tag. Capture More Content Gather higher quality reviews to help shoppers make purchase decisions. Leverage AI Surface common themes with AI summaries to help shoppers decide. Speak to everyone Remove shopper friction with reviews in every language. Early access Get recommended by AI engines Control how your products rank in AI results and take action to improve your visibility. Learn more Your browser does not support the video tag. Track AI Rankings See how your products appear across ChatGPT, Gemini, and other AI engines. Optimize on-site and off-site signals Agents identify gaps and improve how AI understands your brand across sites and sources. Build authority across the ecosystem Activate reviews, communities, and publisher content that AI engines rely on. Turn customers into lifelong advocates Create lifelong brand fans that advocate for your brand and drive growth. Get a demo Your browser does not support the video tag. Retain shoppers Offer rewards to retain loyal reviewers and grow review volume. Connect at key times Drive urgency, celebrate milestones, and notify members across SMS & Email tools. Drive referrals Let 5-star reviewers and brand fans drive new customer acquisition. 180+ integrations to unify your martech Yotpo plays well with all your favorites. With built-in integrations and flexible APIs, it’s easy to connect your tools, sync your data, and scale your stack for growth. Learn how Read the latest from Yotpo Shoppers Have Prompted What shoppers want. Who AI picks. 80+ insights across 8 industries. Explore the report The New Rules of Loyalty Retention reimagined for the modern shopper. Explore now To Buy or Not to Buy? A data-driven look at how reviews and AI are shaping shopper decisions Read the report Don't Miss Out On Revenue Growth