Customer Support Specialist

Want to make a difference? We want to meet you. Join the team that’s making specialty medication affordable and accessible to all. 1 Want to make a difference? We want to meet you. Join the team that’s making specialty medication affordable and accessible to all. Contact 1 Open Roles Pharmacy Operations Pharmacy Technician / Care Coordinator Engineering Engineering Team Lead Don’t see a job that fits your expertise? Drop us a line at [email protected] and we’ll make a note of your resume for future roles as we grow. Working at House Rx Chronic illness affects patients’ hearts, minds and wallets. At House Rx, we share a passion for making specialty drugs more accessible and affordable. To make that happen, we’re assembling a team of all cultures, races, genders, orientations, backgrounds and perspectives. If you’re a kind, passionate, and collaborative problem-solver, we want to meet you! Our Values Our House Rx Values are our recipe for how to best work together & show up as a company. These values go beyond the implied: that we’re accountable, hardworking, self-driven, and kind teammates. These are behaviors we value but are sometimes not easy to stick to, so we’ve written them down to keep ourselves accountable. 🤗 We put patients before profit 💡 We keep it real (and really respectful) 🧠 We seek out opposing views 🤝 We’re part of a collaborative care team 🧹 We all clean the house 📚 We’re not bound to old playbooks ⛏️ We take the time to dig in 🤔 We think past the easy no 💸 We know every dollar matters 🥳 We show up as our best selves 🤗 We put patients before profit 💡 We keep it real (and really respectful) 🧠 We seek out opposing views 🤝 We’re part of a collaborative care team 🧹 We all clean the house 📚 We’re not bound to old playbooks ⛏️ We take the time to dig in 🤔 We think past the easy no 💸 We know every dollar matters 🥳 We show up as our best selves We put patients before profit We keep it real (and real respectful) We seek out opposing views We’re part of a collaborative care team We all clean the house We’re not bound to old playbooks We take the time to dig in We think past the easy no We know every dollar matters We show up as our best selves Benefits & Perks We care for our employees the same way we care for patients: with empathy and support. Here are some of the benefits and perks we offer. Healthcare Benefits We provide comprehensive health benefits, including medical, dental, and vision insurance. Competitive Compensation Employees receive market-based and equitable salaries; full time employees also receive an equity stake in the company. Flexible Time Off 20 days paid vacation plus generous sick leave encourage a comfortable work-life balance. Read our philosophy on PTO . Remote / Hybrid Work Being remote-first enables us to hire the best talent and offer flexibility to our employees. Retreats, virtual happy hours, and meetups keep our team connected & energized. Parental Leave We’re committed to supporting team members who are welcoming a newborn or newly adopted child. We offer 20 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents. Home Office Allowance We offer an annual home office allowance to make sure our team has everything they need to be productive when working from home. Benefits & Perks We care for our employees the same way we care for patients: with empathy and support. Here are some of the benefits and perks we offer. Healthcare Benefits We provide corporate-level, comprehensive health benefits including medical, dental, and vision insurance. Competitive Compensation Employees receive market-based and equitable salaries; full time employees also receive an equity stake in the company and access to our 401(k) program. Flexible Time Off Generous paid time off ensures our employees have a healthy work-life balance Remote / Hybrid Work Being remote-first enables us to hire the best talent and offer flexibility to our employees. Retreats, virtual happy hours, and meetups keep our team connected & energized. Parental Leave We’re committed to supporting team members who are welcoming a newborn or newly adopted child. We offer generous paid parental leave for both birthing & non-birthing parents. Additional Health Benefits At House Rx we invest in our employees' well-being by providing additional benefits such as mental health therapy, family planning services, and membership to primary care provider One Medical What our team members have to say about working at House Rx. "No patient should lose sleep over how to pay for their therapy. Patients shouldn't feel powerless in handling the side-effects of their treatment. We are here to empower patients, every day." Alda Pontes, Chief of Staff 1 "Every day I get to work with a humble, intelligent, and passionate team that wants to fix the experience for everyone in speciality pharmacy. And we do it by taking our work seriously, but not ourselves." Mina Iskarous, Product 2 "Joining House Rx is one of the best decisions I've made in my career. We are all putting our heads together to achieve the same goal, better patient care! I am so happy to call House Rx my professional home." Sarah Winks, Clinical Operations 3 "Joining House Rx is one of the best decisions I've made in my career. We are all putting our heads together to achieve the same goal, better patient care! I am so happy to call House Rx my professional home." Sarah Winks, Clinical Operations 3 "Every day I get to work with a humble, intelligent, and passionate team that wants to fix the experience for everyone in speciality pharmacy. And we do it by taking our work seriously, but not ourselves." Mina Iskarous, Product 2 "No patient should lose sleep over how to pay for their therapy. Patients shouldn't feel powerless in handling the side-effects of their treatment. We are here to empower patients, every day." Alda Pontes, Chief of Staff 1 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere. Learn About Our Technology This is some text inside of a div block. Join our team. Explore open roles Privacy Your Privacy Choices Customer Portal Careers Contact Us